Privacy Policy

The Caribbean Tourism Organization – USA, Inc. (CTO-USA) values our users' private information and understands the need for security and trust surrounding such information.
The following policy outlines the ways in which we collect, store, and use personally identifiable information in providing our products and services. Except for very limited exceptions further described in the remainder of this Privacy Policy, we do not share any personally identifiable information with third parties.

Information Collection & Use

Registration 
In order to use certain parts of The CTO-USA website, you may need to first complete a registration form to create a user name and/or password. During registration you may be required to give contact information. We may use this information to contact you about the services on our site in which you have expressed interest.

You have the option to provide demographic information (such as income range and gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.  

Surveys or Contests
From time to time, we may provide you the opportunity to participate in surveys or contests on our site. Participation in these surveys or contests is completely voluntary. We use survey results to further improve this site and its content as well as to enhance our communications with you.

We may use third-party service providers to conduct surveys or contests. If we do, those companies will be prohibited from using our users' personally identifiable information for any other purpose than what has been identified above. We will not share the personally identifiable information you provide through a survey or contest with third parties unless we give you prior notice and a choice to opt out.


Tell a Friend/Forward to a Colleague 
If you use referral services to tell a friend/colleague about our site or electronic newsletters, we will send your friend/colleague a one-time e-mail inviting him or her to visit the site. The CTO-USA maintains this information in our database for the purpose of sending the referred e-mail and compiling aggregate statistics on the usefulness of our referral program. That address will be used for no other purpose except in the case where that individual opts to subscribe to this or any other CTO-USA newsletter.

 
Communications from the Site

Newsletters and Products 
If you wish to subscribe to our electronic newsletter(s) or receive other materials, we will use your e-mail address to send the requested materials. We always provide a way to unsubscribe or opt out. Please see the "Choice/Opt-out" section below.
 
Promotional Offers
We may provide promotional offers to you on behalf of other businesses and third parties. When providing such promotional offers, we will not give your personally identifiable information to such businesses and third parties. If you do not want to receive such offers, please see the “Choice/Opt-out” section below.
 
Choice/Opt-out 
We provide you the opportunity to opt out of having your personally identifiable information used for any of these purposes.

If you no longer wish to receive electronic newsletters and/or promotional communications, you may opt out of receiving them by following the instructions included in each newsletter or communication.

Customer Service and Profile 
Based upon the personally identifiable information you provide us (i.e., your "profile"), we will send you a welcome e-mail to verify your enrollment when you subscribe to an electronic newsletter. 

In addition, we may store information that we collect through cookies, log files, transparent gifs, and other technologies to create a "profile" of your preferences.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable) 
At times, we share aggregated demographic information about our user base with our partners. This information does not identify individual users. We do not link aggregate user data with personally identifiable information in these cases. 

Personally identifiable information 
We do not share personally identifiable information (your "profile") with third parties, except insofar as that information is required to fulfill a service that you have requested.

Agents 
We may use an outside company to fulfill specific requests, and a credit card processing company to bill you for products and services you purchase from us. These companies do not retain, share, store, or use personally identifiable information for any other purposes.

Service Providers 
We use third parties to provide fulfillment and processing functions on our site. When you register for products and/or services, we may share information as necessary for the third party to provide those services. 
 
These third parties are prohibited from using your personally identifiable information for any other purpose.

Legal Disclaimer 
We reserve the right to disclose your personally identifiable informationin order to prevent, investigate or take action regarding illegal activities, suspected fraud, violations of the CTO-USA’s terms of use and other agreements, or as required by law, and when we believe that disclosure is necessary to protect our rights, privileges, obligations, and/or to comply with a judicial proceeding, court order, or legal process served on the CTO-USA. We further reserve the right to disclose or use your personally identifiable information for the purposes of collecting on debts owed in connection with the purchase of products or services on this website.

Website Tools

Log Files 
Website visits generate certain information that is automatically stored in log files, including Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which in itself does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site, and to gather demographic information about our user base as a whole. 

Cookies 
We may use both session ID cookies and/or persistent cookies. Both kinds are stored on the site visitor's hard drive.

We set a persistent cookie that stores your passwords on your hard drive. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited.

Links to Other Sites
This Website may contain links to other sites that are not owned or controlled by the CTO-USA. We are not responsible for the privacy practices or the content of such other sites.

Access to and Removal of Personally Identifiable Information
You may correct, update, delete or deactivate your personally identifiable information by e-mailing us at ctony@caribtourism.com or by contacting us by telephone or postal mail at the contact information listed below.

Security
The security of your sensitive personal information is important to us. We encrypt that information using Secure Sockets Layer technology (SSL) and digital certificates.


 
 
 
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our home page.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:
 
CTO USA,INC.
80 Broad Street; Suite 3200
New York NY 10004
Tel: 212-635-9530
Fax: 212-635-9511
Email:ctony@caribtourism.com
 
 
 
 
Privacy Statement Last Updated: May 31st, 2011