Return Policy

For returns, please contact our customer service representatives by email at info@caribtourism.com within 10 days. Explain your reason for return in order to obtain a return authorization number. Caribbeanweekny.com will not process any returns without a documented return authorization number. Package your return item in a well padded envelope to prevent damage in transit, and enclose a note with your return authorization number inside your return package. Returns. All returns should be addressed to:

Caribbean Tourism Organization-USA
80 Broad Street, Suite 3200
New York, NY 10004

Important: Be sure to write your return authorization number on the outside of your package.
Ship to Caribbean Tourism Organization via United States Postal Service (USPS), UPS or FedEX with a tracking number. We apologize but return shipping fees are not refundable.
You will recieve an email notification when your return is received and processed. You should see a credit statement notification to your email within 30 days.
Please note: Only products proven to be purchased on caribbeanweekny.com may be returned for credit. Returns are not accepted on discounted or promotional items.
Exchanges are not accepted at caribbeanweekny.com.
If you have questions about returns, please feel free to contact us at info@caribtourism.com